How the Thatch Care Plan works

Eight simple steps for water reed thatched homes on mainland Ireland, from your first question to your yearly report.

1. Ask for a price

Fill in the short form with your Eircode, roof size and anything you would like done, and confirm your roof is water reed. You see an estimated yearly price straight away.

2. Mike confirms

Mike checks your details, confirms your yearly price and travel band, and approves your membership. There is no automatic sign-up.

3. Pay and book

Pay securely by card or by bank transfer. Mike plans his trips around the country and picks the inspection dates himself, then tells you the date he will be with you. If it does not suit, you agree another date between you. Thatching is weather work, so the date can move if the forecast turns.

4. Your inspection

Mike inspects the water reed thatch and its fire safety points, takes dated photos and tells you about anything urgent there and then.

5. Your report

After the visit Mike sorts the photos, writes your report and prepares estimates for any work. It appears in My Home: ratings, photos, notes, a PDF for your insurer and estimated costs for recommended work. Your receipts and invoices are filed there too, by year, so your home’s whole record is in one place.

6. Choose the work

Tick the recommended jobs you want done. Costs in your report are estimates. Mike confirms the final cost with you before any work starts, then books it in at the member rate.

7. All year round

Ask Mike questions in private, read the advice library, and get priority call-out after storms.

8. Another year?

Each plan year includes a once-per-year inspection. 20 days before your plan expires you get a reminder email with an easy link to renew for another year. Change your extras or simply let it end. No automatic renewal, no tie-ins.

What Mike checks

Maintenance and upkeep of a thatched roof
Maintenance and upkeep of a thatched roof

Good to know: the plan is for water reed thatch only, on mainland Ireland. We do not cover straw or other thatch materials, and inspections on offshore islands incur extra costs, quoted separately. Your yearly fee covers the travel, the inspection, sorting the photos, writing the report and preparing estimates afterwards. The inspection is a visual check from the ground and ladder by a professional water reed thatcher. It is not a structural survey, and it is not an insurance certificate. Your insurer decides what they accept.